We've launched

Loyalty Plans 🏅

Foster customer loyalty, increase customer satisfaction, and drive repeat business through offering additional value and thanks, via your own, tailored rewards plan. With the freedom to organize seasonal promotions to encourage repeat custom and even drive visits towards lower footfall periods. 

The PetsApp Pack has created a scalable and fully tailorable loyalty program that allows your customers to earn points with each qualified transaction they make within your practice. Have an existing loyalty program that needs consolidating? Don’t worry, we will honour points already accumulated by your pet owners on other plans to facilitate you bringing them over and allowing you to house all your features in one, easy to track space.

Introducing

CoPilot ✨

A veterinary first, our AI-assisted communication tool is designed for veterinary teams to streamline client communication and improve response efficiency, resulting in reduced time spent on phone calls by up to 800 hours per year.

CoPilot provides AI-powered message suggestions to respond to pet owners, saving time and improving sensitivity, as well as enhances the human-veterinary team connection, allowing for efficient and high-quality care.

How PetsApp CoPilot works:

• AI suggests messages for unanswered chat inquiries after 15 minutes.
• Messages can be edited before sending.
• Maintains a personal touch, as clients see the message as coming from the veterinary team.